On-Demand Webex

The Challenge

Organisation’s providing services to business, face increasing challenges in today’s competitive environment. Continued globalisation, resource constraints, margin pressures, managing risk and ensuring compliance are common concerns.

If you were to make a list of the most pressing IT issues that make such challenges difficult to address, it would undoubtedly look like this:

• Lack of integrated systems that inhibits responsiveness and reduces efficiency of service delivery
• Insufficient visibility or performance analysis across all operational systems
• Systems that can't cater for a mobile and distributed workforce
• Lack of performance management solutions to plan, forecast and budget accurately
• Difficulties in managing staff utilisation

The SAP Solution

Bringing benefits to the world of business services organisations.

SAP Business All-in-One for Service Providers is a pre-packaged delivery of SAP, providing an IT environment that can improve management effectiveness, enhance resource utilisation, improve forecasting, access business intelligence based on real metrics, and provide efficient resource planning. Most of all, SAP Business All-in-One can improve operational visibility and control that provides the supporting infrastructure of the business.

The Opportunity

IT Best Practice Webinar: Building visibility & efficiency in a Services Business

Duration: 40 minutes

The IT Best Practice webinar will look at the strategic issues facing services organisations in achieving and proving value. Particular focus will be placed on the need to manage information much more effectively across client engagements. The event will explain the importance of an ‘integrated application’ in business services, highlighting integrated Finance, CRM, Mobile Services, Planning and Business Intelligence. This will be achieved by examining how similar organisations to yours are gaining visibility and control of their resources, programmes and projects through the use of SAP applications.