Human Capital Management
Managed Services
Noble House Leisure
Noble House Leisure (NHL) take advantage of CIBER’s 20 years’ experience and proven, web-based technologies.
Noble House Leisure (NHL) the managed operator of 39 restaurants and bars such as Yellow River, Arbuckles, Oriental Restaurants and Jim Thompson’s, first moved their payroll administration to a traditional bureau operation some years ago.
However after taking a long hard look at its existing supplier, the company concluded that it was too costly, used old technology and was not adding value to the business.
So it took the strategic decision to find an alternative solution, one that would meet their needs and deliver real service at a fair price. This resulted in NHL changing providers to take advantage of CIBER’s 20 years’ experience of supporting licensed leisure operators, and CIBER’s proven, web-based technologies which simplify data input for busy unit managers.
NHL brought in CIBER’s IPPM-qualified payroll consultants to conduct a comprehensive audit of the payroll procedure. As a result, CIBER UK produced a more efficient payroll procedure, with detailed processes for each stakeholder, and recommendations for disaster recovery.
Four months into the partnership, Head Office no longer employs dedicated payroll expertise – saving costs and freeing up Finance resources to concentrate on other core activities. Unit Managers now have online access to their own payroll enabling resolutions to local queries or if necessary, the can access professional payroll advice from their nominated Ciber payroll administrator.
HR is the next step, integrating the entire estate (monthly & weekly paid employees) into one database to automate the existing manual processes for recruitment, training, discipline, etc.
Said Alan Murray, Head of Finance, NHL “Partnering with CIBER has enabled my Finance team to concentrate on supporting the business better and providing proactive analysis to operations, whilst also reducing our central overheads. CIBER provides us with a safe pair of hands for our employees and an HR & Payroll strategy that supports our aspirations moving forward with no hidden costs”.
Highlights of NHL’s gains:
- Improved service level from their payroll partner
- Reduced operating costs both centrally & year on year.
- Removed need for qualified, experienced payroll staff at Head Office
- Scalable service that is flexible and reflects their changing needs, without incurring additional costs.
- Comprehensive but simplified process for unit managers to record payroll data which can be authorised and reviewed by Operations and Head Office whenever necessary.
The flexibility of CIBER’s service has continued to prove its value – and its scaleability will come into its own again throughout 2006, as NHL embarks on the next phase of its business development.
