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Microsoft Dynamics CRM 2011 – Combining the Power of Productivity with the Power of Choice

Delivering “The Power of Productivity” and building upon the success of Microsoft Dynamics CRM 4.0, the 2011 release of Microsoft Dynamics CRM offers hundreds of new features and enhancements including an enhanced Outlook client with intelligent data visualisation reporting, focused on delivering business productivity across your organisation. 

Microsoft Dynamics CRM 2011.  Giving You the Power of Choice…

With a choice of delivery options, Microsoft Dynamics CRM 2011 offers on-premise, on-demand, or partner-hosted solutions based on the same architecture and code so you can select the best model for you and your organisation.
You can also access Microsoft Dynamics CRM from Outlook, a web browser, or any Internet-enabled mobile device.  With the ability to switch between options as your needs change, it is easy to adopt Microsoft Dynamics CRM for any scale of requirement from a small departmental solution to an enterprise level CRM solution. Simply put, Microsoft Dynamics CRM offers you the power of choice.

Microsoft Dynamics CRM 2011 can help your organisation to:

• Maximise Marketing Spend
• Win More Deals
• Improve Customer Service
• Optimise all relationships
• Improve collaboration enterprise-wide

Why work with CIBER for Microsoft Dynamics CRM 2011?

As the UK Microsoft Dynamics CRM Partner of the year 2010 and world-wide Dynamics Partner of the Year 2010 for Public Sector, CIBER has one of the largest and highly qualified teams of Microsoft implementation and support personnel in the UK with skills encompassing all areas of the Microsoft Dynamics CRM products.

With strong references and expertise in a number of industry verticals including Insurance, Financial Services, Professional Services and Public Sector you can be rest assured that you are in the best possible hands.

Combining the Power of Productivity

Operational Benefits – Microsoft Dynamics CRM 2011 enables you to boost sales, improve marketing, enhance customer services and ultimately manage your customer relationships more effectively by improving the collaboration across the enterprise through efficient sharing of information.

As easy as Email - The consistent and familiar look and feel of Microsoft Office 2010 and the tight integration with Office, SharePoint and other Microsoft products makes Microsoft Dynamics CRM 2011 easy to navigate, aiding user adoption and bringing immediate productivity gains.  

Enhanced Business Intelligence – real-time dashboards are easy to configure and used to monitor sales, customer service cases, or just about any other function tracked in CRM. The dashboards can be set up for shared use, and can include charts with drill-down intelligence to source data enabling your business to spend more time acting on information and less time collating it.

Extended Functionality with xRM – Use the extensible application framework of Microsoft Dynamics CRM 2011 (xRM) to add your own custom information entities, data relationships and business workflows, to provide complete functional line of business solutions, all built, managed and supported on the same standard platform.

with the Power of Choice

On-Premise or in the “Cloud” - With a choice of delivery options, Microsoft Dynamics CRM 2011 offers on-premise, on-demand, or partner-hosted solutions based on the same architecture and code. You can select the best model for your organisation now with the flexibility to migrate your data easily between these options into the future should your needs change.

Outlook, Web Browser or Mobile - Your personnel can access Microsoft Dynamics CRM 2011 from Outlook, a web browser, or any Internet-enabled mobile device suiting your personnel wherever they may be.  With the ability to switch between options as your needs change, it is easy to adopt Microsoft Dynamics CRM 2011 for any scale of requirement from a small departmental solution to an enterprise level CRM solution. Simply put, Microsoft Dynamics CRM offers you the power of choice.