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Single Assessment Process Success In Surrey Heath And Woking Waymarks Route Forward For Other Regions

25 July 2005 — Social and healthcare agencies operating in the region covered by the Surrey Heath and Woking Primary Care Trust are now benefiting from the roll-out of a computerised solution to underpin the Single Assessment Process (SAP). Implemented in partnership with leading IT provider CIBER UK, practitioners within health and government organisations are now able to collaborate and share information more efficiently and enhance the delivery of care to older people in the area. The success of this project demonstrates the way forward for the rest of Surrey and other regions seeking to achieve an integrated Single Assessment Process.

“The Single Assessment Process was introduced into the NHS National Service Framework to ensure that older people's care needs are assessed thoroughly and accurately without procedures being needlessly duplicated by different agencies”, explains Ray Morgan, Executive Director of Woking Borough Council, the lead authority co-ordinating the collaboration between multiple partners and CIBER UK as part of the ODPM funded Fame National Project. “The Local Authority and Health partners in our region had a vision for realising an effective Single Assessment Process but we recognised that we couldn’t achieve it without the effective use of technology to support the process. Working with CIBER UK, we have brought into place a comprehensive SAP solution that caters for Social and Health requirements, was easy to implement and use and, very importantly, is popular with the practitioners who are conducting the assessments.”

Several key partners are involved in the deployment and use of the system including Surrey Heath and Woking PCT, Surrey County Council, Surrey Heath Borough Council, Frimley Park Hospital NHS Trust, Ashford and St Peters Hospitals NHS Trust and Woking Borough Council.

The CIBER SAP solution links existing agencies and their systems together to share assessment information. Assessments can be captured and viewed through a web browser enabling, through a choice of online and offline options, remote use by practitioners out in the field. Integration with data stored in existing agency systems, such as Social Care or GP Practice Systems, also ensures that basic information such as addresses and dates of birth and, where appropriate, medication and relevant medical history are accessible and need not be re-entered. In the case of the SHAW region this involves integration with the SWIFT social care system from Anite, as well as Vision system for GP Practices from InPS.

As well as being stored and available locally, completed assessments are distributed to other agencies through a centralised broker system. This means that users can only see the information for which they have permission, according to Information Sharing Protocols, DPA and patient/client consent rules.

Chris Dunstan, GP, SHAW PCT, Member of the Clinical Advisory Group and reviewer for NPfIT SAP Best Practice Group, believes that the solution is making a big difference. “As a GP involved in SAP development and implementation locally and nationally, the solution is innovative and practical to use. It helps all of the clinicians to do their job efficiently by giving them easy access to information gathered at previous assessments and the ability to generate new assessments quickly and easily.”

The deployment of the solution by CIBER at SHAW was also selected as an exemplar project for the FAME 2 programme and Geoff Young, E-Services Programme Director for Woking Borough Council acknowledges the achievements that have been made. “All parties involved in the project agree that the CIBER single assessment technology offers significant efficiency and service improvement opportunities. In Surrey, we have found the benefits of the CIBER SAP solution compelling from a business point of view. On the one hand, practitioners have relevant information on tap and are able to focus their time with clients to provide a better service. On the other, the fact that multiple collections and entry of the same data is avoided means that practitioners can provide a higher level of care without increasing costs.”

Based upon the success within the SHAW region, Woking Borough Council and Surrey County Council are committed to working with partners to roll out the solution across Surrey. As Ray Morgan comments, “Woking Borough Council is already engaging with neighbouring areas to take advantage of the CIBER solution and SHAW PCT is working closely with us in the roll out of the solution across its own area, and helping other PCT areas participate in a wider roll out across Surrey”

If you would like to speak to somebody about solutions to support the Single Assessment Process or about the roll-out in Surrey Heath and Woking, please contact:

Garry Stewart
Marketing
CIBER UK
0870 0000 204
garry.stewart@ciber.com

John Wilkins
Client Manager
CIBER UK
0207 355 1101
john.wilkins@ciber.com

CIBER UK
Head Office
101 Wigmore Street
London
W1U 1QU
0207 355 1101

Information and Marketing
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Hinckley
Leicestershire
LE10 3EY
0870 0000 204

http://www.ciber.com/uk

 

 

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