Effective Multi-Agency Working in Social Care: Utilising People, Processes & Technology

March 21st, Reebok Stadium, Bolton

Through a series of best practice case study presentations and round table discussion, an expert line up speakers will discuss integrated working in social care – the people, processes and the technology fundamental to successful integrated working. Practical, case study presentations will cover:

• The importance of moving towards multi-agency teams;
• National eSAP Project and the technical architecture to support SAP data exchange;
• Improving service delivery through integrated working with health;
• The benefits and challenges of integrating with internal directorates;
• Joined up working in Children’s Services and the implications for the IS Index
• Integrating CRM and Social Care systems;
• Obtaining executive level agreement and support to facilitate integrated working;

CIBER will be on hand in the exhibition area to explain how they have developed systems to support the Children’s Agenda. CIBER has developed Information Sharing and eCAF systems to support practitioners involved with the provision of Children’s Services. CIBER have also developed a state of the art solution to the Single Assessment Process (CIBER SAP) that is affordable, extensible, integrated and easy to use.

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